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Accessibility statement

Effective Date: October 17, 2024

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Hydrogen BI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hydrogen BI is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

2. Measures to Support Accessibility
Hydrogen BI takes the following measures to ensure accessibility:

  • Regularly test our website for accessibility using both automated tools and manual testing.

  • Provide ongoing accessibility training to our staff.

  • Ensure that new website content is designed and implemented with accessibility in mind.

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3. Feedback
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improving accessibility, please contact us:

  • Email: website@hydrogenbi.com

  • Phone: 0114 700 3470

  • Postal Address: IT Desk House, 2-6 Barnsley Road, Rotherham, S63 9N, UK

We try to respond to accessibility-related feedback within 1 business days.

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4. Compatibility with Browsers and Assistive Technology
Hydrogen BI’s website is designed to be compatible with the following browsers and assistive technologies:

  • The website works with most modern browsers such as Chrome, Firefox, Safari, and Edge.

  • It is designed to function with screen readers and other assistive technologies where possible.

 

5. Technical Specifications

Accessibility of the Hydrogen BI website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

6. Limitations and Alternatives
Despite our best efforts to ensure accessibility, there may be some limitations. Below are potential limitations and alternatives available:

  • Some older PDF documents may not be fully accessible. If you require assistance with these documents, please contact us for alternatives.

  • Video content may not have captions in some cases. If you need transcripts or alternative formats, please reach out to us.

 

7. Assessment Approach

Hydrogen BI assesses the accessibility of its website by the following approaches:

  • Self-evaluation

  • External accessibility audits on a periodic basis

 

8. Continual Improvement

We are committed to continually improving accessibility on our website. We review and update our website’s content and functionality regularly to ensure compliance with the latest accessibility standards and user feedback.

 

9.Contact Us

If you have any questions or concerns about the accessibility of this website or need assistance, please contact us:

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Hydrogen BI
Email: website@hydrogenbi.com
Phone: 0114 700 3470
Address: IT Desk House, 2-6 Barnsley Road, Rotherham, S63 9N, UK

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